Simple ways to optimise your videoconferencing

Adrian’s mobile phone number is +44 (0)774 703 5984
Studio phone is +44 (0)1223 766824

Camera
Displaying the VC
Audio
Room layout
Technical run-through
MCU bridge

photo of videoconference

Student presentations

Auxiliary preset feed from PC/Interactive Whiteboard or PowerPoint input

If students' work is to be seen clearly by other participants, it needs to be displayed clearly. The best way to achieve this at the moment is to use PowerPoint. Using PowerPoint is a useful skill for students. It is also a simple method of connecting a PC/Mac via a single cable to the VGA input of the codec. Students can incorporate any "stills" using JPEG or TIFF and these can be embedded directly in the PowerPoint presentation. However, students should be discouraged using animated PowerPoint as it takes time for the VC image to settle down, and too much unnecessary movement reduces the clarity of the image seen by other participants.

If the students wish to use other methods of delivery, for instance, video footage, please contact Adrian to discuss the limitations well before the videoconference (0774 703 5984). If you are a City Learning Centre or a school hosting other participants, it will save time to have pre-installed a version of PowerPoint 97 viewer (available as a free download). This should be a "work around" for any version problems attached to Win 98/NT4 stored media brought by other schools for presentation.

Other ways of presenting students' material

Follow this link for suggestions on how to make presentations clearly visible to all participants of a videoconference.

If you have a document camera attached to the codec it is possible to display 3D objects or A4 sheets but make sure that they are printed in landscape only.

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Inputs to the Codec

The input buttons change the various inputs of the codec. These usually include:

  • main PTZ camera
  • PC/Mac input (for PowerPoint presentations and electronic whiteboards)
  • other

Camera

  • avoid the idea that you are the “Match of the Day” cameraman following the live action!
  • in videoconferencing it is far better to strictly limit the amount of camera movement
  • a golden rule is … DON’T DO IT!
  • most systems have preset buttons, so use these instead and let the equipment do the work for you!

Preset buttons:

  • used to position the PTZ (Pan/Tilt/Zoom) camera in a pre-determined position
  • it is usual to only have a single PTZ camera which can be used to broadcast the live action
  • so often difficult to determine what is being broadcast to the other participants of the conference ie. the remote audience

The solution to this is to use the camera presets which can be pre-programmed into the conferencing system prior to the start of the conference.

A good way to set the presets is:

Camera preset 1 : A group shot of all those participating

Although this is usually just a general impression of the students, it is an important shot. It may lack fine detail, but it gives the general impression of those assembled in the room to others at the other remote site(s). This should be the main shot used during the videoconference.

Camera preset 2 : A shot of the students actually presenting

Mark an X on the floor with tape, so that the students know where to stand.

Camera preset 3: A shot of the coordinator

If the coordinator needs to explain something to the other participants, it will be much more effective if they can be seen. Mark an X on the floor with tape, so that s/he knows where to stand.

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photo of videoconferenceDisplaying the videoconference

Give some thought to how best present the video and audio signals from the broadcast. Ensure that any room lights are switched "on" otherwise your students' images will be in deep shadow.

A standard 25" TV screen is not large enough for more that 10 seated for an hour. If you decide to use a data projector, consider running this in parallel with a TV unit for the received audio, as data projector audio circuits are not usually powerful enough and the students will not be able to hear clearly.

If you have an interactive whiteboard it is worth displaying the broadcast video images there but check the positioning to avoid any "reflective sheen" for those seated.

It is worth remembering to position the codec away from the lens of a data projector (as this could easily burn out the CCD circuits of the camera/codec) and also it is good practice to avoid crossing the beam of the camera (this can result in diffusing or "Blowing Out" of the image transmitted).

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Audio

Probably the single most essential ingredient of a videoconferencing session is good quality audio. However

  • it is often difficult to balance the outgoing audio signal with the incoming audio signal
  • this can lead to echoed voices returning through the system
  • so once set make a note of the settings and avoid altering the audio levels during the conference.

A tip is to switch “off” the AGC (automatic gain control) and switch “on” the echo cancellation circuits.

No matter how high the quality of the microphone, it is essential to position the microphone as close to the students speaking as possible (without distortion). If students are not close to the microphone either it should be passed to them, or they should move close to it. Answers to questions from the back of the room will not be heard.

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Room layout

This may need to be adjusted so that students can have access to a microphone. If you have microphones on tables, make sure that if a student moves an object around, the audio at the remote site doesn’t pick this up, or at least that students know not to talk at the same time. Also:

  • Try to control any noise in the surrounding areas eg. corridors, doors slamming, noisy builders.
  • Of course, this may not always be possible, so at least remember to close the windows and keep the mute on unless someone wishes to be heard from your end. This will help to eradicate outside noise and will also reduce the reverberation in the room and generally improve the audio and video quality transmitted from your site.
  • Always use fluorescent lights - the camera/codecs are designed to work under these and draw any blinds or curtains in the room. Full sun in a bright room puts everyone in deep shadow.

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Technical run-through

These will be held in the hour before each videoconference starts. This is an opportunity for those handling the technical aspects of a conference to check the connection is good, to balance the audio levels, and to test any other AVA being used. It is not an opportunity for students to rehearse their presentations.

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Using an MCU bridge

If you are using ISDN, the numbers issued to you will give access to the Multipoint Control Unit based in Edinburgh (Ukerna). All callers dial in and are connected to each other via a bridging network. The ISDN issued will be a single number, BONDed (bandwidth on demand), eg. 02085879349, and will be emailed in advance of the videoconference. Some equipment (Polycom and Sony codecs) will automatically duplicate the digits for the second ISDN number. You then need to just delete this number and then press connect. The MCU bridge network will automatically configure the number of lines required. Any problems, contact Adrian who will help you.

If you are using IP, the MCU will dial through to you at a given time (usually an hour before the conference). Please make sure your equipment is turned on well before then or you will miss your connection.

We also arrange a technical 'dial' test link on the day before a first videoconference starting at exactly the same time as the next day. This is optional, but many technical officers in the past have found it useful. This test session usually lasts 10-15 minutes, and we recommend that you take advantage of this, at least for the first Motivate videoconference in which your site participates.